Diablo Immortal: How to Fix the "Can't Download Resources" Error
Diablo Immortal is a massively multiplayer online action role-playing game that is set between Diablo II and Diablo III. It is available for both mobile devices and PC, and it features six classes, new areas, and new enemies. However, some players may encounter a frustrating issue when trying to download or update the game: the "can't download resources" error. This error prevents the game from loading properly and may cause it to crash or freeze.
If you are one of those players who are facing this problem, don't worry. In this article, we will explain what causes this error and how you can fix it easily. We will also provide you with some general tips and tricks to improve your gaming experience and avoid any future issues.
diablo immortal can 39;t download resources
What Causes the "Can't Download Resources" Error?
The "can't download resources" error can be caused by various factors, such as:
Your device does not meet the minimum or recommended system requirements for Diablo Immortal.
Your device does not have enough storage space to download or update the game.
Your network connection is unstable or slow.
Your game files are corrupted or outdated.
To fix this error, you need to identify and address the root cause of the problem. Here are some general tips that can help you troubleshoot the error:
How to Fix the "Can't Download Resources" Error?
Before you try any of the following solutions, make sure that you have a stable and fast internet connection. You can test your connection speed by using a tool like . You should also close any other apps or programs that may be running in the background and consuming your bandwidth or resources.
Here are some possible solutions that can help you fix the "can't download resources" error:
How to Check the System Requirements for Diablo Immortal?
The first thing you should do is check if your device meets the minimum or recommended system requirements for Diablo Immortal. These are the specifications that Blizzard has provided for both mobile devices and PC:
DeviceMinimum RequirementsRecommended Specifications
PCOperating System: Windows 7 / Windows 8 / Windows 10 / Windows 11 (64-bit)
Processor: Intel Core i3 or AMD FX-8100
Operating System: Windows 10 / Windows 11 (64-bit)
Processor: Intel Core i5 or AMD Ryzen 5
Memory: 8 GB RAM
Graphics: NVIDIA GeForce GTX 1050 or AMD Radeon RX 560
Storage: 20 GB available space
MobileOperating System: Android 5.0 (Lollipop) or iOS 12.0
Processor: Snapdragon 625 or Apple A10 Fusion
Memory: 2 GB RAM
Graphics: Adreno 506 or PowerVR GT7600
Storage: 4 GB available space
Operating System: Android 8.0 (Oreo) or iOS 14.0
Processor: Snapdragon 845 or Apple A12 Bionic
Memory: 4 GB RAM
Graphics: Adreno 630 or Apple GPU (4-core)
Storage: 8 GB available space
To check the system requirements for Diablo Immortal on your device, you can follow these steps:
Open the on your device.
Search for Diablo Immortal and tap on the game icon.
Scroll down to the bottom of the game page and look for the section that says "Additional Information" or "Information".
Tap on the option that says "See more" or "See details".
You will see a list of information about the game, such as the size, the version, the developer, and the compatibility.
If your device is compatible with the game, you will see a green check mark next to it. If not, you will see a red cross mark.
If your device is not compatible with the game, you may need to upgrade your device or use a different one that meets the system requirements.
How to Clear Cache and Data for Diablo Immortal?
If your device meets the system requirements for Diablo Immortal, but you still get the "can't download resources" error, you may need to clear the cache and data for the game. This will delete the temporary files and settings that may be causing the error. However, this will also erase your game progress and preferences, so make sure you have a backup of your data before you proceed.
To clear the cache and data for Diablo Immortal on your device, you can follow these steps:
Open the Settings app on your device.
Tap on Apps or Applications.
Find and tap on Diablo Immortal.
Tap on Storage or Storage & Cache.
Tap on Clear Cache and Clear Data.
Confirm your action by tapping on OK or Delete.
Restart your device and launch the game again.
How to Restart Your Device?
Sometimes, a simple restart of your device can fix many issues, including the "can't download resources" error. Restarting your device will refresh its memory and performance, and may resolve any glitches or bugs that may be affecting the game.
To restart your device, you can follow these steps:
Press and hold the Power button on your device until you see a menu with options such as Power off, Restart, or Reboot.
Select Restart or Reboot from the menu. If you don't see this option, select Power off and then turn on your device again after a few seconds.
Wait for your device to boot up and then launch the game again.
How to Reinstall Diablo Immortal?
If none of the above solutions work for you, you may need to reinstall Diablo Immortal from scratch. This will remove all the game files from your device and download them again from the official source. This may fix any corrupted or outdated files that may be causing the error. However, this will also erase your game progress and preferences, so make sure you have a backup of your data before you proceed. To reinstall Diablo Immortal on your device, you can follow these steps:
Open the Settings app on your device.
Tap on Apps or Applications.
Find and tap on Diablo Immortal.
Tap on Uninstall or Delete.
Confirm your action by tapping on OK or Delete.
Open the on your device.
Search for Diablo Immortal and tap on the game icon.
Tap on Install or Get.
Wait for the game to download and install on your device.
Launch the game and log in with your Blizzard account.
How to Contact Blizzard Support for Diablo Immortal?
If you have tried all the solutions above and still get the "can't download resources" error, you may need to contact Blizzard support for Diablo Immortal. They may be able to provide you with more assistance and guidance on how to fix the error. You can also report any bugs or feedback that you have about the game.
To contact Blizzard support for Diablo Immortal, you can visit their official support page . You can find more information about the game, such as the latest news, updates, patches, and FAQs. You can also submit a ticket or chat with an agent if you need more help. You will need to log in with your Blizzard account and select Diablo Immortal as the product that you need support for.
Conclusion
The "can't download resources" error is a common issue that some players may face when trying to download or update Diablo Immortal. It can be caused by various factors, such as incompatible device, insufficient storage space, network issues, or corrupted game files. To fix this error, you can try some of the solutions that we have provided in this article, such as checking the system requirements, clearing cache and data, restarting your device, or reinstalling the game. If none of these solutions work for you, you can contact Blizzard support for Diablo Immortal and get more help from them.
We hope that this article has helped you fix the "can't download resources" error and enjoy playing Diablo Immortal. If you have any questions or feedback about the game or this article, please feel free to leave a comment below. We would love to hear from you!
Frequently Asked Questions
Here are some of the most frequently asked questions that players have about Diablo Immortal and the "can't download resources" error:
Q: How much storage space do I need to download or update Diablo Immortal?
A: According to Blizzard, you need at least 4 GB of available storage space on your device to download or update Diablo Immortal. However, this may vary depending on your device model and operating system. You can check how much storage space you have on your device by going to Settings > Storage.
Q: How long does it take to download or update Diablo Immortal?
A: The download or update time for Diablo Immortal depends on your network speed and connection quality. It may take anywhere from a few minutes to several hours. You can check the progress of your download or update by looking at the status bar on the game icon or page.
Q: Can I play Diablo Immortal offline?
A: No, you cannot play Diablo Immortal offline. You need a stable and fast internet connection to play the game. You also need a Blizzard account to log in and access the game features and content.
Q: Can I play Diablo Immortal with my friends?
A: Yes, you can play Diablo Immortal with your friends. You can join or create a party with up to four players and explore the world of Sanctuary together. You can also chat with your friends using voice or text messages. You can invite your friends from your Blizzard friends list or use a party code to join them.
Q: Can I transfer my game progress and data from one device to another?
A: Yes, you can transfer your game progress and data from one device to another. You just need to log in with the same Blizzard account on both devices and sync your data using the cloud save feature. You can also use this feature to backup your data in case you lose your device or uninstall the game.
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